We can offer help and advice on a wide range of subjects and issues:
- Are you having problems configuring an application on your server?
- Do you need help understanding how a component of your server works?
- Is something in cPanel broken that should work?
- Need help with the initial server configuration?
- Require a security and settings check?
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Available for Linux and BSD servers.
Descriptions of our management plans are included below.
Professional Server Management
Supported Operating Systems: Linux, BSD
Recommended for all dedicated or co-located servers, this plan is often employed on web hosting servers that need maximum uptime and require a reasonable level of external management. Customers with management plans are given priority to those without and will be able to contact Server Surgeon 24 hours a day, 7 days a week for immediate service during emergencies.
Services include:
- 1 hour of "by request" system administration time per month
- 24/7 monitoring of server and services
- Daily patching & security updates (Linux only)
- 24/7 emergency on-call access
- 10 minute live response to server and service outages
Cost per server: $50/month
20% discount for customers with 5 or more servers
Enterprise Server Management
Supported Operating Systems: Linux
This plan includes everything in the Professional Management plan above plus:
- Advanced Server Linux Hardening package
- Daily security monitoring and live response using SIM, LSM and Rootkit Hunter
- On the box process, disk, and cpu monitoring and live response
- Custom by request monitoring (application monitors, URL monitors, log monitors, etc.)
- 10 minute live response to security and custom monitors
Cost per server: $95/month
20% discount for customers with 5 or more servers |
